According to Carmine Gallo of the Forbes, these are the steps Apple Sales Associates use in order to sell an IPhone 7
Step 1: Approach with a personalized, warm welcome.
Step 2: Probe politely to understand all the customer’s needs.
Step 3. Present a solution for the customer to take home today.
Step 4. Listen for and resolve issues or concerns.
Step 5. End with a fond farewell and invitation to return
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